Our goal is to offer you the best shipping options Australia-wide. We've shipped to thousands of customers across the country, and continue to provide easy, fast shipping options and easy-to-use tracking. We ship Australia-wide.
As our products tend to be quite heavy, we've worked hard to provide the lowest shipping prices possible.
All orders are now via Express Shipping with DHL for just $19.99. (In 'normal' times, we have a free shipping option, however the lower-cost, slower shipping options have now closed due to COVID-19, as such we are now offering $19.99 DHL Express Shipping on all orders).
Express shipping is 3-5 working days.
The timeframe for order delivery is divided into two parts:
Part 1: Processing Time
Order verification, tailoring, quality check and packaging. All orders are sent to our product team for dispatch within 1 business day after the order is placed. They then processes the order, which can take an additional 1–3 days.
Part 2: Shipping Time
This refers to the time it takes for items to be shipped to the destination. Standard Shipping (free for under 2KGs) is 10-15 working days. Express shipping is 3-5 working days.
Your order will ship within five business days from the date of your order -- usually much sooner! Once it's been shipped, we'll notify you via email with a tracking link, so you can track its package on its way to you. This will be sent to the email you provided during checkout.
If you do not receive tracking information from us within six business days of your order, feel free to contact us and we'll be glad to help.