FAQS
Below are the answers to some of our more common questions.
Where's my order?
Track your order here using the details that were sent to you in your order confirmation. Can't find it? Search "Fight Gear Direct" in your email inbox. This is the best, fastest place to get an update on your delivery. For expected delivery times, see our shipping page.
How much is shipping?
For all shipping-related queries, please see our shipping page.
Which countries do you ship to?
We ship to Australia, New Zealand, Taiwan, Philippines, Japan, South Korea, Brunei & Indonesia. For details, please see our shipping page.
I ordered 2+ items, but only received one... where's my order?
As we work with various suppliers to bring you the best products at the best prices, when you order multiple items at a time, they may be shipped separately. You may receive one item before the next. This is so that you get your items as quickly as possible -- one item is not held up by another. So don't panic if you don't receive all of your items at once…they are on the way.
Where do your items come from?
Fight Gear Direct is all about bringing you the most respected brands in the industry. So we source items from all over the world and within Australia. To keep a diverse group of products you will love, we go far and wide to find the best manufacturers designing the best genuine gear available.
My question isn't answered, what should I do?
No problem! Just contact us and our friendly team of real humans will get back to you within 1 business day.
Shipping
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
Product
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.
It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.
Other
You can contact us through our contact page! We will be happy to assist you.
Any question?
If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.